📋 Terms & Conditions
Effective Date: March 2026 | Version 1.0Welcome to ClubRugbyTickets. By accessing or using our platform at www.clubrugbytickets.co.za, you agree to be bound by these Terms & Conditions. Please read them carefully before making any purchase.
1. About ClubRugbyTickets
ClubRugbyTickets is a digital ticketing and merchandise platform that provides technology services to South African rugby clubs. We enable fans to purchase official match tickets and club merchandise directly from their favorite clubs.
⚖️ Legal Capacity: ClubRugbyTickets acts as an Agent on behalf of the participating Rugby Clubs (the Principal) in accordance with Section 54 of the VAT Act. The contract of sale for any ticket or merchandise is strictly between the User and the respective Rugby Club.
2. Payment Processing & Fees
💳 All payments made on this platform are processed securely via our payment partner, PayFast (Pty) Ltd.
✅ Platform Role: ClubRugbyTickets facilitates the collection of funds as the authorized payment agent for the clubs. We do not own the inventory listed by the clubs.
💰 Platform Fees: To maintain and secure the platform, we charge a fixed **Platform Transaction Fee** for each successful purchase. This fee is non-refundable and covers payment processing, platform maintenance, and administrative overhead.
By completing a purchase, you authorize ClubRugbyTickets to charge the specified amount to your selected payment method via PayFast. All transactions are conducted in South African Rand (ZAR).
3. Ticket Purchases
- Tickets are sold subject to availability and are valid only for the specific match listed
- Each QR-code ticket is unique and may only be used once at the designated event
- ClubRugbyTickets reserves the right to invalidate tickets suspected of being duplicated or used fraudulently
- Ticket sales close at 18:00 on the day of the match unless otherwise indicated
- Pensioner-rate tickets require a valid South African ID number for age verification at the gate
4. Club Registration
Clubs may register on our platform to collaborate with ClubRugbyTickets. Club registration is subject to a once-off registration fee payable via PayFast.
Important: Club banking details are collected strictly for administrative and operational purposes and are not directly linked to customer payments processed on this platform. ClubRugbyTickets does not hold funds on behalf of clubs in relation to customer-facing transactions.
5. Data Collection & Privacy
We collect personal information based on the service you use:
- Ticket Purchases: Email address and mobile number for ticket delivery and communication
- Pensioner Tickets: ID number strictly for age verification purposes
- Merchandise Orders: Email, mobile number, and delivery address for order fulfilment
- Club Registration: Contact details of club administrators and banking information for administrative and operational purposes
All personal information is processed in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013. For full details, see our Privacy Policy.
6. Refunds & Disputes
Refund requests are reviewed on a case-by-case basis in line with our Refund & Dispute Policy. In cases of fraud or system errors, appropriate action will be taken, including refunds where applicable.
7. Acceptable Use
All users must comply with our Acceptable Use Policy. ClubRugbyTickets reserves the right to suspend or terminate accounts that violate these terms.
8. Intellectual Property
All content on this platform, including logos, text, images, and software, is the property of ClubRugbyTickets or its licensors and is protected by South African copyright law. Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
To the maximum extent permitted by law, ClubRugbyTickets shall not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use our platform. Our liability for any direct damages shall not exceed the amount paid for the relevant transaction.
10. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the South African courts.
11. Contact Us
- 📧 Email: clubrugbytickets@gmail.com
- 📞 Phone: 063 524 6921
- 🌐 Website: www.clubrugbytickets.co.za
- 🏢 Enterprise: CLUBRUGBY TICKETS | Reg. No. 2026/137720/07
CLUBRUGBY TICKETS · Reg. No. 2026/137720/07 · Republic of South Africa · Privacy Policy · Refund Policy · Acceptable Use